Answers from our Psychic Experts

Privacy Policy

Who we are

Our website address is: http://www.globalpsychics.com. We also own http://lovepsychics.com and http://thepsychicwell.com. More about Global Psychics at About Us.

What personal data we collect and why we collect it

Readings

We ask our clients for their birthdates, sex and questions to complete the reading.  To pay for the reading, we request the client's email and home or business addresses and phone number in case we need to contact the client directly and also to match the client request to the payment information. PayPal uses this transactional information and requests credit card or PayPal account information to complete the transaction.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

We request your email address and phone number when you contact us so that we can respond to your needs or concerns.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

We use Google Analytics to see where our visitor are coming from, how long they stay and what pages they visit.

Who we share your data with

Information gathered on a client's reading submission is shared with the psychic doing the reading but no one else we see it. We do not sell or share your data with any other site or company. Readings are never posted to the web site.

How long we retain your data

Readings are saved by the site administrator indefinitely in order to respond to any legal or accounting requirements and also to clients' requests for a copy when they delete a reading in error.  Readings are stored offline in the administrator's email files.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. We forward your address and phone number to PayPal to complete payment. Otherwise, we do not share your data with anyone.

Your contact information

We use your contact information to complete your order and to email notices of special offers, updates and news about the Global Psychics web sites. We do not sell or share your contact information with any other site, individual or business.

If you have any concerns about your privacy, you can contact our site administrator at admin@globalpsychics.com.

Additional information

How we protect your data

We have invested in a security certificate so that your data is protected behind a firewall.

What data breach procedures we have in place

We back up our data at least twice daily so we can recover your data and notify clients in the unlikely event that our security system is breached.

What third parties we receive data from

We receive payment data from PayPal.  No other third party data comes into our system.

What automated decision making and/or profiling we do with user data

We do not use your data for decision-making.  We may use data from Google Analytics to determine what pages we need to improve or highlight.

Industry regulatory disclosure requirements

We are prepared to abide by any industry disclosure requirements, however there are no known regulations that apply specifically to Global Psychics' industry.

Contact us

Global Psychics
128 Glenroy Cres
London, ON
Canada N5Z 4H7

519-681-7779
888-509-9999

Contact us online here

Tributes:

"Another great reading and very helpful advice. I think I have a new friend and advisor. Thanks again." Hugs TL

"Thank you once again for your wonderful words of wisdom, your reading has definitely helped me to gain the clarity that I was looking for with regards to my next step." Warm Regards Lina